Refund policy
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Return Policy
We want you to be completely satisfied with your purchase. If you're not, we offer a straightforward return process. Please review the details below.
Eligibility for Returns
- Returns must be initiated within 7 days of receiving your order.
- Items must be in their original condition: unworn, unused, and with all original tags attached.
- All returned items will be inspected upon receipt to ensure they meet our return criteria.
- Contact us via our "Contact Us" form on the website, including your order number and reason for return.
- We'll provide you with return instructions and a shipping label (if applicable).
- Pack the item securely in its original packaging and ship it back to us.
- Once inspected and approved, we'll process your refund to the original payment method within 7-10 business days.
- If you'd like to exchange an item for another of the same price point or a different size, please use the "Contact Us" form with your order number. We'll guide you through the process.
- Exchanges are subject to availability and must meet the same condition requirements as returns.
- Shipping costs for returns are the responsibility of the customer, unless the return is due to our error (e.g., wrong item shipped).
- Refunds do not include original shipping fees.
- Certain items may be ineligible for return.
- We reserve the right to deny returns that do not comply with this policy.